Privacy Policy
Learn how information submitted through the Putnam Pro Services website, booking tools, calls, texts and online communications may be collected and used.
Privacy Policy
Effective date: August 31, 2026
Putnam Pro Services respects the privacy of visitors who use this website, request an estimate, call or text us, use the booking calendar, or interact with website communication tools.
Information We May Collect
We may collect information you choose to provide, including your name, phone number, email address, property location, service requested, project details, photos or files you send, appointment information, and messages exchanged with us.
Our website and service providers may also collect technical information such as IP address, browser type, device type, referring pages, pages visited, timestamps, cookies and similar usage information.
How We Use Information
- Respond to calls, texts, estimate requests and questions.
- Schedule appointments or project reviews.
- Provide information about requested services.
- Follow up regarding an estimate, appointment or active project.
- Operate, secure and improve the website.
- Maintain business records and comply with legal obligations.
Calls, Text Messages and Electronic Communications
If you provide a phone number and request contact, we may use that number to respond about your inquiry, estimate, appointment or project. Message and data rates may apply. Consent to receive marketing text messages, if ever requested separately, should not be treated as a condition of purchasing services. You may ask us to stop non-essential text communications.
Booking, Chat and CRM Tools
The website may use third-party booking, chat, form and customer relationship management tools, including GoHighLevel/LeadConnector or related services. Information entered into these tools may be processed by those providers to deliver the requested functionality.
Cookies, Analytics and Advertising
The website may use cookies or similar technologies for functionality, analytics, measurement or advertising. If additional analytics or advertising platforms are added, this policy should be updated to describe those practices and any available choices.
How We Share Information
We do not state that personal information is sold. Information may be shared with service providers that help operate the website, communications, scheduling, CRM, hosting or business systems; with contractors or professionals involved in responding to a requested project when appropriate; or when disclosure is required by law, safety needs or legal process.
Data Security and Retention
Reasonable administrative and technical measures may be used to protect information, but no internet or electronic storage system can be guaranteed completely secure. Information may be retained for as long as reasonably needed for customer service, business records, dispute resolution, legal compliance and legitimate business purposes.
Your Choices
You may contact Putnam Pro Services to request corrections to contact information you have provided or to ask that non-required marketing communications stop. Certain business records may need to be retained when required by law or legitimate business needs.
Children's Privacy
This website is intended for people seeking home and property services and is not designed to collect personal information from children.
External Links
The website may link to third-party sites or platforms. Putnam Pro Services is not responsible for the privacy practices of third-party websites.
Changes to This Policy
This Privacy Policy may be updated as website tools, business practices or legal requirements change. The effective date should be updated when material revisions are published.
Contact
Questions about this policy may be directed to Putnam Pro Services at (386) 268-1040 or by mail at 518 West Main St, Pomona Park, FL 32181. Add the official Putnam Pro Services email address here once it is established.